Purchase Hickups

Its been a really terrible experience!
I placed an order with the call centre of the much spoken about Dell on 31st Aug 2007 and a gentleman from an Indian with a wanna get british accent got me into making the purchase, he was good to talk to initially that is. Becuase of the hurry I was in, to get my hands on my new laptop, the delivery date he promised, 17th Sep 2007 seemed quite acceptable to me. Days went, soon weeks; the online order status was still in Pre-Production getting me a little concerned. Ok! I got in touch with them, yes I had to initiate approaching them, for they didn't do it as is mentioned on thier website (ethics are process management is for banners and ads only...to tough to practice). Turns out, there is expected to be a delay in my order, the expected shipment date has jumped to 25th Sep 2007, but thats ok I guess.....turns out it isn't OK anymore, 16th and I get an e-mail from some so called Sales Expert or just wanna-be one, telling me and I quote, "the delilvery in no case will now be made on 17th Sep 2007 and we will contact you after the end of business tomorrow". Yes! that call never came, and I had to take the initiative and give them some stuff from my vocabulary (you know what I mean).
The Sales manager calls me this time and gives all sorts of excuses, he has this new piece of information for me...."the product will now be ready no earlier than second week of october and thats not a date I can promise you. Please dont waste your time and money if you think you can sue us, out Terms n Conditions have some bla bla bla".
Martaa kya na kartaa...I am mad, sad and in a mood thats really bad...can't do much about it, can I? Will have to settle with cancelling the order, and be bullied haaaaaah....(sigh)